Secure Shopping

You can shop at www.denix.co.uk with confidence. We understand the need to provide you with a shopping environment where all the information you input is secure. Security measures are in place to prevent the loss, misuse or alteration of the information received from our online visitors, and to make such information as secure as possible against unauthorised access and use.

SECURE PAYMENT GATEWAY

We have partnered with Sage Pay, the leading Payment Gateway Supplier, to offer you an easy and secure credit card and electronic method of payment. Sage Pay encrypt every transaction to the highest global standards. Their secure systems are scanned and audited regularly by one of the world’s leading Qualified Security Assessors (QSA) so that we can both be confident about your secure payment online. Sage Pay is also a fully approved Level 1 PCI DSS compliant supplier, which is the highest level of compliance.

Secure transfer of information

All sensitive information is sent from your computer to our secure servers using Secure Sockets Layer (SSL) encryption to prevent data being intercepted during transmission provided by RapidSSL.

Features of SSL

• ENCRYPTION: Encryption utilizes mathematical algorithms to transform data so that it can only be read by the intended parties. In the case of SSL, the private and public keys provided as part of the server’s digital certificate play an important role in securing data sent to and from the web browser.
• INTEGRITY: By encrypting data so that only the intended parties can read it, SSL certificates also ensure the integrity of that data. In other words, if nobody else can successfully read the data, the data cannot be modified in transit. Modifying the encrypted data would render it useless, and the intended parties would then know that someone had tried to tamper with the data.
• AUTHENTICATION: One of the primary roles of the CA in issuing a digital certificate is to validate the identity of the organization, or person, requesting the certificate. SSL certificates are tied to an Internet domain name, and by verifying ownership of that name, a CA ensures that users know with whom they are dealing at a basic level. For example, when you connect to our SSL-enabled web site, the certificate identifies us, and you can be sure that you are dealing with Denix UK.
• NON-REPUDIATION: Encryption, integrity, and authentication combine to establish non-repudiation, which means that neither party in a secured transaction can legitimately state that their communications came from someone other than themselves. This feature removes the option for one party to repudiate, or “take back,” information that they have communicated online. www.thwate.com

3D SECURE – VERIFIED BY VISA AND MASTERCARD SECURECODE

We participate in Verified by Visa and MasterCard SecureCode for added online payment security. These services are offered by Visa and MasterCard, in association with the bank that has issued your credit / debit card. It is aimed at protecting your details when shopping online by ensuring your card is not being used by someone else and is becoming a standard across all shopping websites.

What will I see?
If your card qualifies and you haven’t yet registered, simply follow the onscreen instructions. This process will create an online code (different from your card PIN – an online PIN equivalent) for use on www.denix.co.uk and other participating websites.

This is a completely secure process. The information you provide is completely private, will only be visible to you and your card issuer, and would never be shared with other parties.

If you're unsure about this new service, you may be able to complete your order without registering but your card issuer will eventually require you to register to continue shopping online.

Having difficulty? If you would like to learn more about these services or have any difficulty with the process, please contact your card issuer who should be able to assist you. Alternatively, you can always place your order or call our customer service team on 0808 164 8031.

GENERAL DATA PROTECTION REGULATIONS 2018

Denix UK complies with the standards, procedures and requirements laid down in the General Data Protection Regulations 2018 to ensure that your personal information is kept secure and processed fairly and lawfully. For more information please view our privacy policy.

Still got questions? Give our Marketing Manager a call on 0808 164 8031 who will be happy to answer any of your questions.